[Go To Policy Administration Manager]

 

Office Services Coordinator

 

Responsibilities include general office operations, front desk supervision, telephone, mail distribution, customer/staff assistance, department support, special projects, correspondence, budget support, and database maintenance. At least two years of administrative/office experience and proficiency in Microsoft office and database apps are also required. Experience with Adobe software is a plus. HAI Group offers an attractive work environment and excellent benefits. Salary DOE. Please send your resume no later than December 1, 2008 to:

 

HAl Group

ATTN: HR - Office Services Coordinator

P.O. Box 189

Cheshire, CT 06410

 

Equal Opportunity Employer

 

Position Summary:

 

Responsible for the main office operations which include incoming mail distribution, answering main telephone, greeting visitors, issuing visitor’s passes, assisting in package shipping/receiving and processing outgoing mail. Responsible for the inventory, ordering, and receiving of all general office and safety supplies. Handles special administrative projects and analyses as well as overflow work from department. Assists with customer service inquiries and requests from staff members. Assists in the monitoring of expenses by maintaining monthly departmental expense reports and graphs. Operates and assists in maintenance of office equipment such as photocopiers, printers, postage machine, and typewriter. Responsible for organization and maintenance of periodical library. Assists in maintenance of the Company’s master database record keeping system.
Makes limited travel arrangements and assists with special office events and functions. Performs other duties as assigned by the Administrative Services Manager or Director, Executive Services.

 

Position Responsibilities:

• Responsible for the main office operations which include front desk sign in and security procedures, incoming mail distribution, answering main telephone, greeting visitors, issuing visitor’s passes, assisting in package shipping/receiving and processing outgoing mail.

• Responsible for maintenance of and operating office equipment such as photocopiers, printers, folding machine, postage machine, and typewriter.

• Responsible for organization and maintenance of periodical library.

• Assists with customer service inquiries and requests from staff members.

• Responsible for the inventory, ordering, and receiving of all general office and safety supplies.

• Performs special administrative projects as well as assists with overflow work from department including making limited travel arrangements and assisting with special office events and functions.

• Assist in the maintenance of the Company’s master database record keeping system.

• Assists in the monitoring and analysis of expenses by maintaining monthly departmental expense reports and graphs.

• Performs other duties as assigned by the Administrative Services Manager or Director, Executive Services.

Desirable Training and Experience:

• Solid telephone skills with ability to manage multiple incoming callers.

• Ability to operate a range of office machinery such as photocopier, scanner, typewriter, postage machine, etc.

• Ability to initiate and carry out routine operations accurately and without constant supervision.

• Ability to establish and maintain effective working relationships with other employees, customers, and the general public. This includes a high level of interpersonal skills to handle sensitive and confidential assignments.

• Ability to communicate in both written and oral mediums.

• Ability to work effectively as part of a team.

• Ability to display controlled patient behavior on a consistent day to day basis.

• Knowledge of a variety of computer applications in word processing, spreadsheets, and database software.

• Knowledge and commitment to company mission and organizational values.

• Effective listening skills.

• Willingness to learn about property-liability insurance company operations.

• Knowledge of office procedures and effective filing systems.

• Ability to carry out assignments on own initiative and obtain facts on which decisions are made.

• Ability to monitor expenses and understand budgets.

• Ability to be well organized, detail oriented and strongly self-motivated.

Physical Requirements:

Stooping, kneeling, crouching, reaching, standing, visual acuity, and talking. Possibility of light lifting, carrying, pushing, pulling or moving objects up to 30 lbs.

 

[Office Services Coordinator][Policy Administration Manager][Top of Page]

 

Policy Administration Support Manager

 

Manages workflow processes, assisting with processing of large accounts, development of workflow enhancements, performs monitoring and coordinates the development of underwriting system. Works with both internal and external customers to identify product and workflow improvements; and policy distribution enhancements. Responsible for the supervision and training of support staff. Four year college degree required, 2-4 years experience in commercial rating/underwriting and policy administration,. INS, ARM or CPCU designations preferred. HAI Group offers an attractive work environment and excellent benefits. $63-$70k. Please send your resume no later than December 1, 2008 to:

 

HAl Group

ATTN: HR - Policy Admin.

P.O. Box 189

Cheshire, CT 06410

 

Equal Opportunity Employer

 

Position Summary:

Responsible for managing all aspects of insurance policy administration in support of the business plan. Manages workflow processes, plans the development of workflow enhancements and implements the enhancements, performs monitoring functions and coordinates the development of underwriting system needs and specifications. In addition, works with both internal and external customers to identify product and workflow improvements; and policy distribution enhancements. Responsible for the supervision and training of support staff.

 

Position Responsibilities:

• Coordinate, direct and monitor all aspects of insurance policy administration to ensure accurate and timely delivery of policies that is in compliance with State regulations, Fronting company guidelines and our member needs.

• Manage workflow to maximize efficiency, and productivity within the department, in accordance with the company’s goals and objectives.

• Assist in design, development and implementation of efficient and effective workflow processes that meet or exceed the goals and objectives of the companies, including product enhancements that improve productivity and efficiency and product changes. Coordinates implementation of product changes with ISRs, Product Development, IT and others as needed.

• Manage projects to meet established timelines for scheduled project completion. Prepare project plans and schedules for major operational tasks. Monitor project progress, and periodically communicate status to management and members. Assist in identifying product enhancements to improve product performance and efficiency.

• Assist in annual planning and budget process. Administer performance appraisals and monitor staff performance as required. Assist in staff training and development in support of department objectives.

• Perform other duties as assigned.

Desirable Training and Experience:

• Four year college degree required.

• Successful completion of property/casualty insurance courses including INS, ARM or CPCU designations.

• P/C Agent license preferred.

• Several years experience in all aspects of commercial rating/underwriting and policy administration.

• Experience in public housing operations or PHM designation is desirable.

• Relevant experience in supervision of staff and production activities.

Physical Requirements:

Stooping, kneeling, crouching, reaching, standing, lifting, visual acuity, talking
Light lifting - lifting, carrying, push, pull or move objects up to 20 lbs.

 

Insurance Underwriter

 

Prepares quotes for new and renewal accounts by reviewing exposures, risk control and claim information, and updates account information and rates to determine premium for accounts; analyzes and assesses the continuing financial acceptability of assigned accounts; maintains good relationships with members, agents and brokers; trains employees; travels as required. A high school diploma, IIA “Intro” course to Property & Liability and a Certificate in General Insurance is required. Associates in Underwriting, ACSR, Agent’s license and Associate degree desired. A minimum of 3 years experience as an Assistant Account Manager or similar experience in the insurance industry with multi-line commercial insurance experience preferred. HAI Group offers an attractive work environment and excellent benefits. Salary: $48k-53k, DOE. Please send your resume no later than December 8, 2008 to:

 

HAl Group

ATTN: HR - Underwriter

P.O. Box 189

Cheshire, CT 06410

 

Equal Opportunity Employer

 

Position Summary:

Responsible for multi-line underwriting, policy issuance and customer service. Functions include: underwriting, pricing new and renewal policies, coordinating policy services, providing services to members. The incumbent will also act as a liaison with outside service providers.

 

Position Responsibilities:

• Underwrite current and prospective members

• Communicate with PHA staff in a public relations, problem solving and service capacity.

• Monitor account performance / premium delinquency and required reporting.

• Assist in activities with underwriting and support staff and insure prompt service delivery to members.

• Perform other duties as assigned.

• Conduct Member Visits.

Desirable Training & Experience:

• Three or more years experience in insurance underwriting operations or comparable business experience.

• PC word processing and database experience.

• High school diploma or equivalent plus additional course work of one year or more (Associate Degree preferred).

• IIA “Intro” Course for Property and Liability required.

• Certificate in General Insurance required.

• ACSR desirable.

• Agents License desirable.

Physical Requirements:

Stooping, kneeling, crouching, reaching, standing, lifting, visual acuity, talking.

 

Light lifting - lifting, carrying, push, pull or move objects up to 20 lbs.

 

[Office Services Coordinator][Policy Administration Manager][Top of Page]