Housing Systems Solutions, Inc. (HSS)
The mission of HSS is to improve the efficiency and outcomes of
your operations by reducing administrative costs and providing
better data for decision-making. Housing Systems Solutions, Inc. strives to be the business
solution provider of choice for the public and affordable housing
A Comprehensive Product
HousingHub is our comprehensive software solution for your operations; allowing you to eliminate multiple, disconnected systems, and manual processes, through:
- Support for the Housing Choice Voucher (HCV)
Program and project-based vouchers including, public
housing, tax credit, and market rate units.
- End-to-end, fully-integrated support, from
intake through compliance and financial
- A paperless and configurable workflow, client
and landlord portals, scheduling and budgeting tools, ad hoc reporting, and
management metrics that provide insight into
opportunities for improvement in your operations.
- HousingHub will reside in
the “cloud,” reducing your PHA's need to invest in and
support IT infrastructure, and allowing your
employees and service providers to access it from
A Different Company, A Different Approach
As a member-owned company, we are engaged in deep collaboration
with our members to design a better way of doing things. We are working
together to develop a software solution that can adapt to these
processes, instead of forcing your processes to adapt to the
software. HSS values the relationships that HAI Group has built over
their 25 plus years of service to the public housing industry.
As a part of the public housing industry, HSS is outcome-driven, using an
approach designed to maximize the efficiency and effectiveness of
your operations. First, we begin with an Operational Effectiveness
and IT Assessment, which benchmarks your metrics and processes against a
baseline of other housing authorities. We work from our knowledge of
best practices to optimize your processes and configure HousingHub
to most closely match your process. We then collaboratively plan for
implementation, identifying, and planning to address the factors
that commonly prevent organizations from achieving successful
change. After implementation, we revisit your metrics to measure the
Of course, all this is combined with the backing of an industry
mainstay, whose housing authority Member-owners participate in its
financial success and whose mission and efforts are closely aligned
with the mission of this industry.
What are the Benefits for Your PHA?
- Self-Service Portal: Empowering
residents while reducing administrative
efforts and cost.
- Electronic Files: Eliminate the need for paper
files, reducing the time it takes employees to find
and process documentation.
- Management Reporting: Metrics on every step of
the process which facilitates continual improvement
- Flexible Workflow: Configuration of the software
to fit your process which eliminates workarounds and
manual tracking spreadsheets.
- Hosted Solution: HousingHub in "the
cloud" allows your agency to focus on
delivering business results rather than managing
your IT infrastructure.
- Fully Integrated: All data in one portion of the
system is available to other parts of the system
reducing the need for balancing and reconciliation.
- Streamlining: Electronic communication and
integration simplifies the process.
Interested in Learning More?
For more information on how HousingHub from HSS can reduce your administrative
costs and help manage your mission, contact Rob Sherry, National
Sales Director, at 800-873-0242 ext. 317 or
Interested in Joining Our Team?
For more information on how you can join the HSS team, visit the
HAI Group Employment Openings page
Directions to the HSS Office
For directions to our location, please click here.