Housing Systems Solutions, Inc. (HSS)
The mission of HSS is to improve the efficiency and outcomes of
your operations by reducing administrative costs and providing
better data for decision-making. It strives to be the business
solution provider of choice for the public and affordable housing
A Comprehensive Product
HSS is developing a comprehensive software solution for your
operations; allowing you to eliminate multiple, disconnected
systems, and manual processes, through:
- Support for the Housing Choice Voucher (HCV)
Program and project-based vouchers including, public
housing, tax credit, and market rate units.
- End-to end, fully-integrated support, from
portals to intake through compliance and financial
- A paperless and configurable workflow,
self-service client and landlord portals, scheduling
and forecasting tools, ad hoc reporting, and
management metrics that provides insight into
opportunities for improvement in your operations.
- And best of all, this solution will reside in
the “cloud,” reducing your need to invest in and
support IT infrastructure, and allowing your
employees and service providers to access it from
A Different Company, A Different Approach
As a member-owned company, we are engaged in deep collaboration
with our members to design a better way of doing things. We work
together to develop a software solution that can adapt to these
processes, instead of forcing your processes to adapt to the
software. HSS values the relationships that HAI Group has built over
their 25 years of service to the industry and intends to provide
superb customer service through implementation and beyond.
As a part of this industry, we are outcome-driven, using an
approach designed to maximize the efficiency and effectiveness of
your operations. First, we begin with an Operational Effectiveness
Assessment, which benchmarks your metrics and processes against a
baseline of other housing authorities. We work from our library of
best practices to optimize your processes and configure our solution
to most closely match your process. We then collaboratively plan for
implementation, identifying, and planning to address the factors
that commonly prevent organizations from achieving successful
change. In the end, we revisit your metrics to measure the progress
of our efforts.
Of course, all this is combined with the backing of an industry
mainstay, whose housing authority member-owners participate in its
financial success and whose mission and efforts are closely aligned
with the mission of this industry.
What’s the Benefit for Your Agency?
- Self-Service: Empowering
clients and landlords by reducing administrative
efforts and cost.
- Electronic Files: Eliminate the need for paper
files, reducing the time it takes employees to find
and process documentation.
- Management Reporting: Metrics on every step of
the process which facilitates continual improvement
- Flexible Workflow: Configuration of the software
to fit your process which eliminates workarounds and
manual tracking spreadsheets.
- Hosted Solution: HSS provides all of your IT
support and hardware so your agency can focus on
delivering business results.
- Fully Integrated: All data in one portion of the
system is available to other parts of the system
reducing the need for balancing and reconciliation.
- Streamlining: Electronic communication and
integration which simplifies the process.
Interested in Learning More?
For more information on how HSS can reduce your administrative
costs and help manage your mission, contact President and CEO Dave
Sagers at 203-272-8220 ext. 474 or email@example.com.
Interested in Joining Our Team?
For more information on how you can join the HSS team, visit the
HAI Group Employment Openings page
Directions to the HSS Office
For directions to our location, please click here.