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Online Privacy Policy

Effective as of September 13, 2018

Thank you for visiting the website for HAI Group, a family of companies.  For a list of companies within our family, click here. We are committed to protecting your privacy and would like you to understand the ways we use, collect and protect your information while visiting or using  This Policy does not apply to any other non-HAI Group websites you may access through this site.  HAI Group reserves the right to make changes to this Privacy Policy from time-to-time.  Any revisions will be posted on the homepage of our Website.  Your continued use of our Website constitutes your agreement to be bound by any such changes to this Privacy Policy.  If you do not agree with this Privacy Policy, ten you are not authorized to use our Website.

What Information Do We Collect?

When you visit our website, we collect two kinds of information: personal information and non-personal information.  Non-personal information includes information such as the browser name you use to access the site and technical information such as operating systems and Internet service providers.  Personal information may be collected when you visit our site and fill out a form or in connection with other activities, services, features or resources we make available on this site.  Personal information is information unique to you, such as:

  • Name
  • Mailing address
  • Email address
  • Phone Number
  • Credit card information
  • Social security number

If you choose to email us, we may retain the content of your email messages, your email address, and our follow-up responses.  If you register and apply for a job through our Career Center, we may collect personal information related to your work and education history.

How Do We Use Your Personal Information?

We may use your personal information to:

  • Process a claim
  • Provide you with the information, processes, and services you request
  • Fulfill our legal and regulatory requirements
  • Confirm or correct what we know about you
  • Customize content and advertising to your preferences
  • Allow you to participate in contests and similar promotions and to administer these activities
  • Corporate transactions

 HAI Group will never distribute or sell your personal information outside our family of companies unless

  • You give your express consent
  • It is necessary to allow our affiliates, attorneys, adjusters, contractors, vendors, or agents to provide services to us
  • In order to provide our products and services to you
  • It is necessary in order to allow third parties to market products and services to you if you have given permission
  • Insurance support organizations or consumer reporting agencies
  • We are required to disclose this information for legal or regulatory purposes

How Do We Collect Your Information?

Our Website uses cookies to collect your information.  Cookies are pieces of information that are stored directly on the computer you are using.  Cookies allow us to collect information such as browser type, time spent on services, pages visited, and anonymous traffic data.  Cookies further assist us in collecting important business and technical statistics.  None of this information is associated with you personally, and you have the choice to accept or decline cookies.  If you choose to accept cookies, your online experience may be made easier and more personalized.

We may also use pixel tags and similar technologies to collect information.  Pixel tags, which are also known as web beacons and clear GIFs, may be used in connection with some services to track the actions of users to measure success in marketing efforts and compile statistics.

Information such as your location and preferred method of communications are collected when you voluntarily provide it and, unless combined with personal information, this information does not personally identify you or any other user.

How Do We Protect Your Information?

We take all appropriate measures to protect the security of any and all information collected through our Website.  Despite this, the Internet is not a secure medium, and no security system is 100 percent secure.  Because of this, HAI Group does not assume responsibility for the data you submit to us through the Internet.  We cannot guarantee that the information communicated to us by you will be received or that it will not be altered before or after you transmit it to us.  By using our Website, you agree that HAI Group is not liable for any loss or damage incurred due to any interception, modification, deletion, destruction, misappropriation, or use of information provided through our Website.

Children’s Privacy

HAI Group’s services are not directed to people under the age of 13, and we do not knowingly seek or collect personal information of children under this age.  We request that children under the age of 13 do not provide us with personal information.

How to Contact Us

If you have a questions regarding this policy or would like to correct and access personal information submitted to us through our Website, please contact us at:

HAI Group
189 Commerce Court
PO Box 189
Cheshire, CT 06410-0189
Attn: Corporate Compliance

Or at

You may also exercise your right to opt-out by completing this Opt-Out Form.