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Enjoy 20% off your next purchase from HTVN! Apply the discount code Mystery20 at checkout. Offer valid now through January 31, 2018.
Check out the latest courses and Nan McKay online certifications in our 2018 HTVN Course Catalog below.
2018 HTVN Course Catalog
Learn about important topics in Human Resources (HR) to better understand legal and ethical limits of managing employees. These courses can help you develop a strategy, work through emerging issues, and handle situational events with the help of industry leaders and experts. Remain in compliance and avoid risk by implementing HR strategies in the areas of recruitment, development,
retention, support, and evaluations.
Courses
- Dealing with Difficult Coworkers and Employees – Informative Short
- Family Medical Leave Act (FMLA) – Everything You Need to Know
- Generational Diversity in the Workplace
- Human Capital Management Learning Pathway
- Human Resources Risk Management
- Procurement for Managers
- Sexual Harassment: Education and Prevention
- Succession Planning – Informative Short
Suggested For: Human Resources Professionals, Annual HR Reviews
These overarching courses are designed to guide you along your learning journey. Combining related courses together to give you a more well-rounded level of understanding, these Pathways are great for anyone looking to understand a topic and the best place to start. Learn at your own pace with Learning Pathways.
Courses
- Fires and Resident Safety Learning Pathway
- Human Capital Management Learning Pathway
- Maintenance Operations and Risk Management Learning Pathway
- OSHA and Workplace Safety Learning Pathway
- Positive Resident Relations Learning Pathway
- Property Management Learning Pathway
- Winter Safety Learning Pathway
Suggested For: Maintenance Employees, Group Viewing Sessions, Human Resources Professionals
With training that can improve your every day organizational needs, the Maintenance and Operations topic area provides an in-depth look at facilities management, maintenance safety, installation, and repairs. Choose from content on Property Management, Inspections, Occupational Safety and Health Administration (OSHA), and working with your residents. These courses are perfect for group viewing sessions and as annual refreshers to ensure that your staff is adhering to best operating practices. For an even more intensive breakdown of our Maintenance and operations content, take advantage of some of our Maintenance Learning Pathways.
Courses
- Advocacy 101 – Adding Your Voice to the Conversation
- Boiler Systems
- Building Community Partnerships – Informative Short
- Customer Service Basics
- Effective Interviewing for Program Integrity
- Evictions of Public Housing Residents
- Healthy Homes in Housing
- How to Do Routine Inspections – Informative Safety Short
- How to Prepare for REAC Inspections
- LeadingAge Housing and Health Care Partnership Toolkit – Informative Short
- Maintenance Operations and Risk Management Learning Pathway
- OSHA and Workplace Safety – Tool and Electrical Safety
- OSHA and Workplace Safety – Walking, Working Surfaces, and Personal Protective Equipment
- OSHA and Workplace Safety Learning Pathway
- Performing Senior Needs Assessment
- Property Management Learning Pathway
- Property Manager Basics
- Property Manager Intermediate
- Public Housing Management (PHM) Certification
- Responding to Resident Complaints
- Solving Difficult Resident Situations
Suggested For: Legal Compliance and Housing Regulations
Update your professional development resume with helpful courses to enhance your skill set. These courses incorporate non-housing specific training, taught by experts, to capture the growing needs within your job responsibilities as well as general informative areas to improve your quality of life.
Courses
- Diabetes Risks and Prevention – Informative Short
- Dispute Resolution – Informative Short
- High Blood Pressure Risks and Prevention – Informative Short
- Microsoft Excel Training
- Microsoft PowerPoint Training
- Microsoft Word Training
- Personal Management – Informative Short
- Principals of Accounting
- Transitioning to a Management Position
Suggested For: All Housing Professionals, Individual Training Opportunities
Risk prevention can be a lot less costly than responding to real life risks. Help keep your employees and residents safe from the exposure to risk and create risk action plans using our e-Learning materials. Perfect for large group viewing sessions, we’ve included everything from workplace safety and crime prevention, to auto safety and cyber risks. Take preventive action before you have to take corrective actions with our Risk Management learning solutions.
Courses
- Auto Safety – Safe Driving is No Accident
- Bed Bug Awareness
- Crime Prevention in Housing – Informative Safety Short
- Cyber Risk
- Fires and Resident Safety Learning Pathway
- Hoarding and Smoking Risks
- How to Prevent Fraud
- How to Prevent Housing Scams – Informative Short
- How to Report and Investigate Incidents – Informative Short
- Kitchen Fire Safety – Informative Short
- Lead Safety and Public Housing
- Maintenance Risk Management
- Managing the Exposures Posed by Volunteers – Informative Short
- OSHA and Workplace Safety – Exit Routes, Fire Safety, and Emergency Planning
- OSHA and Workplace Safety – Introduction and Hazard Communications
- Preventing Cooking Fires
- Preventing Ice Risks
- Preventive Maintenance
- Resident Unit Safety (Train the Trainer)
- The Risks of Radon Exposure
- Risk Management Certification
- Roof Inspections and Responsibilities for Rooftop Equipment
- Slips Trips and Falls Prevention – Informative Short
- Winter Safety Snow Removal – Informative Short
- Winter Weather Advisory – Preparing Your Agency
Suggested For: Maintenance Staff and Property Managers, Improving Safety and Risk Mitigation Plans, Employee and Resident Safety
