On average, businesses lose $13.5 million per year per 1,000 employees due to ineffective training. As startling as this is, even more so is that those with less than 100 employees give managers 12 minutes of training every six months, and those with 100-500 employees provide just six minutes, according to the U.S. Bureau of Labor Statistics.
With HTVN, your entire staff has access to our complete course catalog, providing equal opportunities to uniformly cross-train your staff on their schedule with 24/7 online access to courses taught by industry professionals. In fact, 54% of workers say that they would become more engaged at work if they were able to try new things and expand their job role. 1
Benefits of Cross-Training
- Advance your career – If you are looking to advance your career in housing, it’s important to develop transferable skills. With an industry that is facing tight budgets and limited staff, you will be wearing multiple hats on a daily basis. Be sure to learn everything from how to handle resident conflicts, to preparing for a REAC inspection, and formulating rent calculations.
- Reduce costs and increase efficiency – Cross-training staff helps to reduce costs by leveraging talents for a variety of responsibilities. And, if somebody is out of the office, daily operations can continue to function when you have a back-up trained for each position.
- Improve operations – The most effective leaders are those who understand all facets of their organization’s operations. No matter if you are in human resources, maintenance, or an executive role, you will need to understand the responsibilities and challenges that each of your colleagues faces in working towards your organization’s success.
